Break-Fix vs. Managed IT: What’s Right for Your Business?

By Jeff Liebov

If you’re running a business in New Jersey, technology is your silent partner — until it stops working. That’s when IT support steps in. But not all support is created equal. Let’s break down the two main types: Break-Fix and Managed IT Services, and help you decide which suits your business best.

🔧 What Is Break-Fix?

Think of Break-Fix like calling a plumber when a pipe bursts. Something goes wrong with your computer, network, or printer — and you pay a tech to fix it. Simple, right?

Pros:

• No monthly fees
• Pay only when there’s a problem

Cons:

• Unexpected costs
• Longer downtime while you wait for help
• No proactive care — problems often come back

Break-Fix might work if your business is very small, tech use is minimal, and downtime doesn’t hurt your bottom line. But for most modern businesses, it can quickly feel like a game of costly whack-a-mole.

🤝 What Is Managed IT Services?

Managed IT flips the script. Instead of waiting for things to go wrong, you team up with a provider like ACS IT SUPPORT, who handles your tech like a trusted business partner.

With a predictable monthly fee, we:

• Monitor your systems 24/7
• Fix issues before you notice them
• Keep your cybersecurity tight
• Update, patch, and protect your systems
• Answer your team’s tech questions right away

Pros:

• Proactive support = less downtime
• Predictable budget
• Strong security and compliance
• Fast help desk support
• Peace of mind

Cons:

• Ongoing monthly cost — but often more affordable than repeated break-fix bills

🏢 Which Is Right for Your Business?

Ask yourself:

• Can you afford surprise downtime?
• Do you want predictable IT costs?
• Is protecting customer data important to you?
• Does your team waste time on tech issues?

If you answered yes to any of these, Managed IT with ACS IT SUPPORT might be your smartest move.

💬 Final Thoughts

Tech troubles shouldn’t stop your business in its tracks. Whether you’re running a law firm in Cherry Hill or a retail shop in Burlington, ACS IT SUPPORT is here to keep your tech running smoothly — so you can focus on growth, not glitches.

Ready to make IT stress-free?
Contact ACS IT SUPPORT today for a free consultation.